System Status -- No Issues Known
[Resolved - Nov 1, 2021] Duplicating options does not work
The duplicate button when viewing the options on a product and also within the Options tab does not work. This can be caused by a plethora of issues with our interface and we're making checks to diagnose and repair the buttons.
*** Update: The issue is now resolved, thanks for bearing with us![Resolved - Aug 12, 2021] Editing or adding new options causes price to have extra zeroes
Whenever an option is added or edited it will have at least 2 extra zeroes added each time. There is no current workaround known apart from editing/saving the option once will preserve the correct value (ignore any additional zeroes at this point), any further edits/saves will then unfortunately add even more zeroes.
*** Update: This issue is now resolved! Thanks so much for bearing with us![Resolved - Aug 12, 2021] Color Swatch Options does not have a required field
All color swatch options within our app does not have a required field, which means customers can add products (using color swatch) to cart without selecting a color. We're also making the required changes in our system to facilitate this option being added.
*** Update: This issue is now resolved! Thanks so much for bearing with us!