Overall Status: Issues Detected

Last Updated: Aug 27, 2021

Overall Status: Issues Detected

Last Updated: Aug 27, 2021

System Status -- 1 Issue Known

  • Issue: Duplicating options does not work

    The duplicate button when viewing the options on a product and also within the Options tab does not work. This can be caused by a plethora of issues with our interface and we're making checks to diagnose and repair the buttons.

  • [Resolved - Aug 12, 2021] Editing or adding new options causes price to have extra zeroes

    Whenever an option is added or edited it will have at least 2 extra zeroes added each time. There is no current workaround known apart from editing/saving the option once will preserve the correct value (ignore any additional zeroes at this point), any further edits/saves will then unfortunately add even more zeroes.
    *** Update: This issue is now resolved! Thanks so much for bearing with us!

  • [Resolved - Aug 12, 2021] Color Swatch Options does not have a required field

    All color swatch options within our app does not have a required field, which means customers can add products (using color swatch) to cart without selecting a color. We're also making the required changes in our system to facilitate this option being added.
    *** Update: This issue is now resolved! Thanks so much for bearing with us!

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